"Vincent Chandler in Bromley have been managing our parents old house in Bromley for nearly 5 years now. They have found excellent tenants 3 times, which has been very re-assuring for us, and there\'s been very little downtime time in between lettings (few days only). Management of repairs, when needed, has been efficient and reasonably priced. They keep us well informed when we need to be alerted to anything but don\'t bother us when its all running smoothly. Monies are paid every month on time and communication with the team is always friendly. Having let property through larger chains I think VC\'s key advantage is that they focus on the Bromley area, seem very good at pitching property realistically and are good at identifying reliable tenants. Their knowlegeable small team stay on top of everything and have good local contacts when reliable trades people when needed. We really can't fault them."
| 13 April, 2021
"When we decided to move house and sell our property during the pandemic, we knew we wanted to appoint a sole estate agent who would be easy to deal with (we knew that the whole process could take a lot longer than we\'d hope for because of Covid-19 crisis), carry out the viewings safely, proactive and ultimately, would help us find the right buyer for our property. Vincent Chandler ticked all these requirements (having dealt with them before from a previous transaction and compared them against two other estate agents). Martin Gore had been fantastic throughout the process. He was very prompt in responding to emails, text messages and phone calls. He provided very prompt feedback from individuals who viewed our property. We don\'t recall having to chase him at all. He was flexible in his marketing approach and showed this to a number of potential buyers. He also provided sensible and honest views which we appreciated. We think in this time when almost all buyers go to online platforms such as Zoopla, Right Move and On the Market (accessible by most if not all estate agents regardless of size), what makes an estate agent different from the others would now be very much down to the individuals you deal with and the care and quality of customer service you receive from them - Martin was all these and it was an absolute pleasure dealing with him as well as Tracey. We would definitely recommend them to anyone wishing to appoint an estate agent."
| 14 March, 2021
"A great experience delivered using Vincent Chandler for our recent purchase. Martin and team managed the whole process seamlessly from start to finish, always available and willing to help with any questions, making us feel valued as clients. The process of moving is not an easy one, but Vincent Chandler went above and beyond to ensure things moved as smoothly as possible and we will definitely be returning customers in the future."
| 3 March, 2021
"When Martin and Tracey of Vincent Chandler agreed to take on full management of our flat they inherited a catalogue of problems left by previous tenancies and management régimes. They set about solving a wide range of problems with professionalism and good humour and all at high speed in a turnaround time between tenants of scarcely more than five weeks. It’s good to have the opportunity here to thank them publicly for their efficiency, kindness and generosity in rescuing us from a previously stressful situation."
| 9 February, 2021
"I was pleasantly surprised and impressed with the service I received from this company in particular Martin Gore.
They dealt with me in a professional friendly manner and were not pushy in anyway. After numerous visits and time spent making the property info available to market on line, they advised me with various options to rent or sell my property and let me choose my own personal preference. I eventually chose to rent but changed my mind after some viewings had occurred and decided to stay put. They still remained professional after having invested a considerable amount of their time in me and I postponed my decision to 2021, but I would highly recommend this company."
| 10 December, 2020
"I can’t thank Martin enough for all his help with the purchase of my property. He went above and beyond to help the process go as smoothly as possible. Professional, efficient and a totally honest genuine guy, who kept me updated every step of the way. I would have no hesitation whatsoever in recommending Martin at Vincent Chandler to anyone selling a property in the Bromley area.
Thanks again Martin."
| 23 November, 2020
"We are extremely pleased we chose Vincent Chandler, not only did we get the price we wanted for our flat but Martin went above and beyond to ensure a smooth completion. He was always available to discuss issues\/queries and his knowledge of the local area really set him apart from other estate agents in the area."
| 20 November, 2020
"Working with Martin Gore of Vincent Chandler was straightforward, even in a pandemic. He made what could have been a painful process, selling the family home after our dad’s death, simple. He was on top of everything at all times and kept all parties informed of the latest status. It was faultless and I wish I’d known about Martin when I sold my flat five years ago. I 100 percent recommend Vincent Chandler, as it\'s working with the A Team."
| 9 November, 2020
"We were looking for a place to rent and came across a place which seemed really good value and the photos looked great, so we booked in a viewing. Martin showed us around and within minutes we knew we wanted it, which was great as the photos didn\'t lie. He gave me the bank details and we transferred the deposit from the car outside.
This was all before the Covid-19 lockdown and we were really worried our move would be postponed or cancelled. Martin and Tracey were great, they were really honest but also supportive and positive which was good.
Once we had the go ahead, they made sure no stone was unturned and we were thrilled to pick up the keys and the efforts they made to get the move on were really appreciated.
I would definitely use Vincent Chandler for any house i would look to rent and anyone who is renting from them will know they are great"
| 31 May, 2020
"Honest, thorough, courteous and efficient...
Having bought a property at the end of September 2019, we needed to refurbish it and then put it into the market for rental. Our problem was that we were not resident in the United Kingdom. This meant that the Agent chosen to supervise both the refurbishment and the letting would need to do everything and we mean ... everything! But that's exactly what Martin and Tracey did. Yes, everything to the point of taking soiled curtains to the cleaners to improve the attractiveness of the property. We found Martin and Tracey to be honest, thorough, courteous and efficient. What more, we ask, can you expect from an Agent? “
Roger & Naeda W"
| 8 April, 2020
"Would highly recommend to anyone requires their services. Martin and Tracey were absolutely amazing when they helped us (and our kitties) find a new home. They answered all our questions promptly and the whole process was efficient. Even now we are settled they are still available whenever need be and it’s is comforting to have such wonderful people available to help if ever the need may arise."
| 7 April, 2020
"Words cannot do justice to how happy we are about having found Bromley\'s Vincent Chandler Agency, surpassing all our expectations, they have shown at every turn, during the testing times of this global health crisis, how they have a genuinely caring commitment to their clients and properties; where we have encountered problems and hitches Tracey and Martin have worked with us, never giving-up and finding solutions, working with us, exerting flexibility to get things done. We consider ourselves to have been extremely fortunate in finding Vincent Chandler and cannot more highly recommend them."
stephen Davis Smoczynski
| 6 April, 2020
"We rented our previous flat through Vincent Chandler and were thoroughly impressed by the service provided - from getting the paperwork sorted to move in from renewing our contract to exiting the property, everything was handled efficiently and professionally, making life much easier for ourselves. If there was ever an issue in the flat, Vincent Chandler were quick to action, working closely with our landlady to resolve. Highly recommend!"
| 15 March, 2020
"Caring staff, quick responses, thoughtful agents. They always available, even for emergencies. I couldn\'t be more happy with their services."
| 10 March, 2020
"I recently sold a property with Vincent Chandler and was very happy with the helpful and professional service they provided. I received an offer quite quickly and everything went through smoothly, any questions were answered promptly by Martin Gore and I felt confident that I was getting the correct advice. I would recommend Vincent Chandler as an excellent Estate Agent."
| 7 March, 2020
"We have had the pleasure of working with Martin, Tracey and the rest of the Vincent Chandler crew in support of our search for a flat in Bromley. Their knowledge of the area, real estate regulations as well as their local contacts were of great benefit during our search. The most valuable aspect of the experience however was the professionalism, integrity and excellent customer service provided by everyone at the office. Being new to the UK market we needed quite a bit of guidance and handholding and they always took the time to make sure all of our questions and concerns were addressed. All inquiries and meetings were handled promptly and we were made to feel that we were a priority despite it being a busy time. We would strongly recommend Vincent Chandler and would use them again without hesitation. Thank-you!"
| 22 February, 2020
"Martin and his team were really great to deal with. He gave us excellent advice, which meant our house was inundated with offers from the outset and we ended up accepting more than we had expected. He was always easy to get hold of and reassuringly calm when the inevitable hiccups (not his or our doing I hasten to add) in the sale process. I would recommend him to anyone looking for a professional expert to help them sell their property."
| 12 February, 2020
"As tenants we didn\'t need much during our tenancy but any visits \/ inspections made or any checks were always very non-intrusive and communicated well in advance. And on moving out both Martin and Tracey were really considerate of booking in viewings and planning around us and always really helpful and efficient (and patient!) with anything we needed or letting us know anything we needed to.. even after moving out!"
| 12 February, 2020
"Martin Gore of the Bromley office is an absolute credit to the company and solely handled my sale from start to finish with a friendly, helpful and professional way. The sale was not an easy process with lost buyers and false dawns along the way but Martin was an ever present point of contact who was always on hand to help and he exceeded all realistic expectations of customer service.
If you want someone who will genuinely work on your behalf and give you regular and comprehensive feedback then you really should give Martin a call, I asked a lot of him and he always delivered.
I cannot recommend highly enough."
| 31 October, 2019
"We are very pleased with our experience with Vincent Chandler. Martin and Tracey were both friendly, professional and attentive throughout the process from viewings through to completion. We would highly recommend them to anyone looking to sell their house."
| 28 October, 2019
"Absolutely amazing team of people. The whole process of letting a property was very straightforward and the team were incredibly responsive and accommodating. Martin, Tracy, Hazel and Deb thank you so much for all your help and support (sorry if I missed any out). I would certainly use Vincent Chandler again and would most certainly recommend them. Extremely professional yet very personable and friendly."
| 9 October, 2019
"In a falling marrket, with a niche property to sell, Martin was sure he could find the right buyer. It took a while, as he said it might and through no fault of his own, but he didn\'t give up and the property realised a very reasonable price in the end. Excellent service. Thank you Martin."
| 30 August, 2019
"Martin was excellent throughout our moving process and chased along the chain regularly in order to move things forwards. Everything was made easier through his involvement!"
| 23 August, 2019
"Martin could not have been more helpful, if anything needed chasing he was always the first onto it and was the first to get a reply and then feed the information back to us. I would definitely recommend Martin and Vincent Chandler. Thank you Martin and team for all your hard work."
| 22 August, 2019
"Friendly, helpful, and efficient. They have dealt with any issues quickly and pleasantly.
I have been very happy with their service.
Tracey has been my main contact at Vincent Chandler who I have a good relationship with."
| 10 August, 2019
"I was very happy with the personalised, professional and approachable service provided by Tracey and Martin (the directors of Vincent Chandler). Martin took my property criteria on board and found me somewhere befitting very quickly. When I encountered noise from unsocial neighbours in my home, they took this issue seriously and attempted to address the problem, offering workable solutions. Tracey even gave me tips about maximising my deposit return. This goes well above any service provided by any other estate agency I have ever encountered.
My criticisms (meant constructively) relate to possible communication or knowledge issues on the part of other staff. For example, when I attempted to check out, there was clear confusion about the process I needed to follow. Also, one staff member handled some information about other clients\/tenants insensitively, by name-dropping, which I found inappropriate.
I can say I am happy overall though, and would recommend Vincent Chandler to others looking for their next home."
| 31 July, 2019
"I can’t fault Vincent Chandler, Martin went over and beyond to help us buy our house. He was fair and so professional. Always did what he said he was going to do and kept us updated constantly. The purchase was so quick and hassle free and I would definatley use them again. Highly recommended!!"
| 10 July, 2019
"From when I first spoke to Martin Gore about getting a tenant into my flat, I felt very positive and reassured.
A lot of letting agents will really try and sell you their services and sometimes you wonder whether they will be able to back it up, but Martin did. He was honest, professional, very organised and efficient. It was a brilliant, highly effective service and I am not surprised he has regularly been voted the best letting agent in Bromley.
I would recommend Martin and the rest of the staff at Vincent Chandler Bromley without hesitation."
| 5 July, 2019
"I chose Martin Gore of Vincent Chandler to handle the sale of my late sister\'s house because he struck me as being professional, straight-forward and to have a thorough knowledge of the local housing market in Bromley.
As the sale progressed I knew I had made the right choice. I could not have had a better service than that which I received from Martin.
He was excellent at on-line marketing and received many expressions of interest. He continually kept me informed of progress and offered sound advice on action I should take. He even arranged some essential repairs with a local plumber on my behalf.
When a problem arose with a prospective purchaser, he had a ready solution and his actions allowed the sale to proceed smoothly.
I would have no hesitation in recommending Martin and his company to other vendors and purchasers.
Thank you Martin."
| 28 June, 2019
"I would highly recommend Vincent Chandler to sell your property, I found them to be very personable, always at the end of the phone\/email and very responsive. They walked me through every step of the process and always gave feedback very promptly after each viewing.
I would have no hesitation of recommending them to family, friends or anyone that was looking for a recommendation.
Thank you so much Martin, Tracy and your team, I wish you well for the future.
| 26 June, 2019
"Martin was extremely professional and courteous, as was his office, during this protracted and difficult sale. He kept me informed during the whole process, returned my calls and emails as soon as possible, as well as notifying my solicitor of developments. He kept his finger on the pulse and kept the sale moving.
I can't recommend Martin and Vincent Chandler highly enough, a real Five Star service
| 19 June, 2019
"Martin and Tracy were a lovely couple to deal with, they were very responsive
And were a great help when it came to purchasing this property.
I can wholeheartedly recommend this dynamic duo."
| 15 June, 2019
"We cannot comment highly enough the service we received from Martin Gore at Vincent Chandler, from the very first email we sent to request a viewing to completion of our purchase Martin made contact with us throughout. If he was not available then Tracey would make sure he got the message. We were kept informed throughout the purchase of any delays, and informed of the reasons why. We eventually completed on the purchase within 12 weeks. We thank Martin for all the negotiating he did on our behalf. We would highly recommend this Agent for any sale of purchase."
Mr & Mrs Toovey
| 13 May, 2019
"Martin was very personable and great communicating with.
Any query we had was answered very promptly and we always felt that Martin was very generous with his time and liased between us and the sellers very well. Would definitely recommend to everyone."
| 17 April, 2019
"Martin managed the sale of our house and I was very impressed
just how often he's gone the extra mile. Martin showed prospective buyers and gave us feedback following each viewing.
We had a few challenges but with Martin's guidance, we were able to complete in good times. Thanks Martin for making it happen!"
| 21 December, 2018
"Jane has totally restored my faith in estate agents. Jane goes above and beyond to provide a unique first class service. I would highly recommend the use of this agent for selling or letting of properties."
| 20 December, 2018
"I have recently completed the purchase of my first flat and extremely happy with the service that Martin provided. The process was slightly longer than I had hoped for but that is of no fault of the team at Vincent Chandlers. Without them I expect the process would have taken longer. Highly recommend them as they were honest and clear with all information provided and could not ask for more."
| 19 December, 2018
"As a Probate solicitor practicing in Bromley, often dealing with those who are grieving, I would not hesitate to recommend Martin,Tracy and their team to my clients.
In addition to offering consistently excellent professional services, they are also empathetic and understand that they are dealing with people who may be going through a difficult period in their lives.
They have regularly gone well beyond the level of service that I would expect. These qualities are unrivaled in the local area."
| 14 December, 2018
"Martin and the team at Vincent Chandler Estate Agency were friendly, honest and patient. They were always very quick with our requests in what was quite an involved purchase. They showed us around our new home on more than one occasion - always punctual, always happy and their knowledge of the market and in particular, the property that we purchased was very impressive. They went above and beyond the call of duty to facilitate the deal and I'm very grateful for all their help. I have no reservations about fully recommending Vincent Chandler Estate Agents. Thanks for the great work
Yusuf & Ceylan Cosar
1 Kings Avenue"
| 12 December, 2018
"After initially using an Online Agent to try and sell my property and not getting anywhere, I decided to use a traditional high street agent and Vincent Chandler delivered!
Like most people when thinking about selling my property I was thinking if the difference in fees between a high street and an online agent would be justified. I can safely say after using both, don't waste your time with an online agent.
Vincent Chandler provides a personal and hands on service. Martin Gore is quick to respond to any queries and made the whole process of selling my home so much easier and stress free. Martin is only a phone call away and provides advice and guidance especially through the tricky process of conveyacing.
I cannot recommenced highly enough!"
| 3 December, 2018
"Tracey rang me as a result of my on-line enquiry. Both Tracey & Martin were excellent at their respective jobs of marketing and ultimately selling my property, which was not the easiest of properties to sell. Several "bumps" were experienced during the 6.5 months from marketing to moving but Martin remained positive and kept me well informed and soothed! I would highly recommend this firm."
| 1 November, 2018
"Martin is absolutely brilliant to work with in selling your property, we probably weren't the easiest people to work with in light of the long drawn out saga our buying and selling was however he made the process much easier.
After our initial buyers pulled out (watch out for the Howards, absolute timewasters) he was very prompt in finding us new and authentic buyers. He showed a genuine interest unlike the other conveyor belt estate agents you find up and down the high street. When we have spoken with Jane in the office too, she has been very helpful
We are very grateful for the hard work he put into selling our property and would no doubt use him again to sell our new house, although i don't want to go through that process again for a very long time!"
James & Emma
| 30 October, 2018
"Martin was really helpful and proactive, and made the process of buying my property as stress free as it can be! I would definitely recommend him."
| 27 October, 2018
"Martin is very helpful, knowledgeable, efficient and pleasant to deal with. He worked hard to get the sale finalised when we encountered various difficulties."
| 15 October, 2018
"I wanted to say a huge thanks to Martin and Jane! Thank you for being so professional and efficient, I don't like estate agents that are pushy and you were the opposite"
| 6 October, 2018
"Extremely communicative and professional. Frequently made proactive updates without needing to be chased for information. And wonderfully polite and friendly. Would highly recommend."
| 25 September, 2018
"Jane could not have been more helpful and efficient during what can be a stressful time. Highly professional and very pleasant to work with ensuring the move went seamlessly."
| 6 August, 2018
"Jane has totally changed our ideas about estate agent and house management. We are so lucky to have found her especially after the 5 year ordeal with Bairstow Eves management, during which they let the previous tenants to leterally ruin our house ! Jane, the saviour, took the initiavtive and supervised the home improvements needed, and because we live abroad she took it upon herself to choose material, colours, prices, and get the best quotes for us as if it was truelly her house! We have never seen an estate agent that profiessional, that dedicated and enthusiastic about their work . We would definitley recommend her to all our friends."
Amanallah El Ghonim
| 3 August, 2018
"Having used agents all over the country and in other countries, I can safely say that Jane is unique and by far the best! No task is too small and no problem too big for her to solve. Don't know what we would do without her!"
| 2 August, 2018
"We have recently let out our home through Jane at Vincent Chandler, and we can not recommend her enough. She presented herself very well at the initial consultation and gave us very honest and knowledgeable advice. Once we decided on VC, Martin came over quite promptly and took fantastic photographs of our house. They were professional looking photos which we were very pleased with. There after, the house was on the market within a few hours. Within a week or so, Jane found us tenants. She was very particular about who was going to rent our home, and this was very reassuring.
Jane is a lovely person to work with as she makes herself completely approachable. She's very efficient and knows what she's doing. We are also very happy with the management of our home after renting it out.
Overall, we know the house is in good hands while it's rented out through Jane."
Happy Landlord - Bromley Common
| 2 August, 2018