PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AS THEY ARE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND US.
WHAT’S IN THESE TERMS?
These terms tell you the rules for using our website: https://www.vincentchandler.co.uk (Referred to as “our Site” or “the Site”). Throughout this document we refer to them as the “Terms”. A reference to “you” or “your” is a reference to the user of this Site
How we use your information
We are committed to protecting your privacy. This privacy notice tell you what to expect when Vincent Chandler Estate Agents collects personal information about you. Please read this Policy carefully. By using our website and any services we offer via this Site, you are agreeing and consenting to the processing of your data as set out below. We sometimes use your data to provide additional marketing or communication services but you can always opt out of this. For more information, see the Marketing and Communication section of this Policy.
This Policy only relates to the personal information that we collect about you from this Site.
Information you give us: We will collect the information you give us when using our Site. If you choose to access a particular search feature or to fill in a request from on our Site, you may be asked to provide information about yourself, such as your name and contact details. We may also collect other information about you at the same time, such as details of the sort of property you are interested in, the costa and location of the property etc. We will also collect information that you provide to us by corresponding with us by phone, e-mail or otherwise.
Main uses of your Data: This section of the Policy describes the things that we do with your data which relate directly to your use of our Site and our services. They are the things that we hope you would expect us to do with your information. We will use your information:
- To provide the services available on our Site to you, this will enable us to provide a more personalised service to you. This may include contacting you about other relevant properties.
Technical Uses: This section of the Policy describes the things that we do with your data that arise from our monitoring of the Site and the collection of your information whilst using the Site. We may use this information:
- To ensure that content from our Site is presented in the most effective manner for you and for your computer.
- To administer our Site and for internal operations, including troubleshooting, data analysis, testing research, statistical and survey purposes; and
- As part of our efforts to keep our Site safe and secure.
We may combine technical information with other information that we have about you to help us with our processing of your information as described in this Policy.
Use of your data for marketing and communications: Sometimes we may use your personal information to provide marketing messages to you. We will always seek your consent before doing so and you can opt out of marketing and other communications any time by contacting us. You can always make use of our Site without having to agree to marketing. The types of things that we may do include:
- Providing direct marketing advertisements and communications to you via email, text port or telephone.
- Making suggestions and recommendations to you and other users of our Site about goods and services that may interest you or them.
We are not responsible for websites we link to:Our Site contains links to websites operated by third parties. We have no control over their individual content. We, therefore, make no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites. The links are for your convenience only. If you decide to access any third party website linked from this Site, you do so at your own risk.
When our service is available via the websites of our partners, those partners may have access to your information. We are not responsible for the content, security, privacy policies and practices of any other websites, even if you access them using links from our Site. We recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.
If our business is sold or merged, or if we sell or buy any business or assets, we may disclose your personal data to the prospective sell or buyer of such business or assets. We will sure that any such transfer is done in a secure way. If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass your information to them in order to deliver the service. By using this Site you consent to us providing your information to the third parties authorised by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) your information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them and we will not allow the third party to use your information for marketing purposes without your consent.
We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice. We will retain your information for as long as is reasonable and necessary and no longer than permitted by law.
Where do we store your personal data: Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working with third parties, we will require them to have in place similar measures to protect your information.
Only employees who need access to your information to perform a specific job are granted access to personally identifiable information. We may require you to co-operate with our security checks before we disclose information to you.
YOUR RIGHTS: You have the right to ask us not to process your personal data at any time.
You have the right to use our Site without consenting to marketing and communication services that we provide. We will inform you (before collecting your data) if we intend to use your data for such purposes. We always use the most recently submitted request to be your current consent status.
The Data Protection Act 1998 (DPA) gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee of £10.00 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR TERMS AND THIS POLICY: Any changes we may make to these documents in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes that apply at the time.
WE MAY MAKE CHANGES TO OUR SITE: We may from time to time change the content of our Site or suspend or discontinue any aspect of this Site, which may include your access to it.